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Home arrow Community arrow Interviews arrow The WAWA interview
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The WAWA interview PDF Print E-mail
Sunday, 07 May 2006

The Wakefield Asian Welfare Association (WAWA) was launched in 1995 by a handful of like-minded people. Receiving a small grant of £10k in 1996 from Social Services, the group operated on a shoe-string budget firstly from St Catherine street and then from offices in Montague street (old doctors' surgery). The year 1998 brought funding from Adult Education dept and the Lottery Fund which enabled WAWA to have paid staff for the very first time.

WAWA has been managed on the basis of a Constituted Management Committee, and has drawn its membership from the local Asian Community. It has a board of directors who act as the key designated officers and they have the overall responsibility for managing the organisation. It has been developed with the help of a number of employees. These have included a Education Training and Development Co-ordinator, a Volunteer Co-ordinator and an Administrative Assistant. Together and with a range of volunteers these employees have facilitated the work of the Executive Management Committee in running the projects.

The main reason for setting up WAWA was to provide advice and information to the local community in a friendly atmosphere with the long-term aim being to have a purpose built community centre, which could be used for a host of activities by the local community.

WAWA recognised the lack of activities available to the Asian elderly and one of the first projects WAWA undertook was the elderly day care project, which is still going strong today. For seven years the project operated from former retail premises within the Agbrigg area whilst at the same time work was being done to secure land and funding for the new community centre.

Finally after years of hard work the community centre was completed and WAWA relocated to new premises within the Agbrigg & Belle Vue Community Centre in January 2003. WAWA has developed partnerships with a number of organisations, including the Local Authority and in particular the Education & Cultural Services, Housing & Social Services Care, Wakefield College and the Voluntary sector. Through these partnerships, WAWA has delivered a range of services within the local community. Also WAWA works very closely with the police as well as the armed services and in the past has hosted recruitment information days for the armed services.

The following outputs have been delivered by W.A.W.A. from its current offices in the past 2 years:

• A drop-in and advice centre which help individuals each month to access information and guidance on benefits, welfare rights, the availability of training courses and housing information;

• The delivery of basic skills, numeracy and literacy skills, basic I.T. skills learning programmes, and, especially, ESOL, all provided within the community.

• The provision of a job-search facility which is available on a multi-lingual basis to members of the local community;

• A base for the delivery of care to elderly members of the local community, which caters for over 30 people each week;

• A base in which young people can meet and access indoor recreation facilities.

• A centre at which asylum seekers can obtain advice and other help.

• Providing information and application forms for both British Passports and Pakistani Passports and NICOP (New Pakistani ID cards)

Recently, Jaan caught up with WAWA at their offices for an interview. Naveed and Hanif interviewed Javed Iqbal and Fida Hussain at the Agbrigg and Belle Vue Community Centre.
 

Jaan Who does WAWA serve - is it just the Asian community?
WAWA   We serve all members of the public. Although our initial target audience was Asian, we have since moved on and we currently serve people of diverse backgrounds, including Asians, Whites and more recently international refugees.
   
Jaan What services do you provide?
WAWA   We provide all sorts of services as well as manage the centre and other groups based at the centre. Our services include helping the old and women, help with passport/nationality applications, organising adult education classes and running of community projects.
   
Jaan What is the structure of WAWA?
WAWA   Fida Hussain – in paid post of Centre Co-ordinator. There are 6 volunteers who oversee the day-to-day functions. There are 4 directors who also act as WAWA trustees. The management committee has 2 people and a further 4 independent people act as advisors. WAWA has a total membership of 380 people of which 350 are associate members who are actively involved with the running of WAWA. The final absolute power lies with the 4 directors.
   
Jaan How many paid and volunteers jobs?
WAWA   Apart from the Centre Co-ordinator all roles are unpaid and volunteered.
   
Jaan Do volunteers get expenses?
WAWA   Yes, expenses can be paid for travel and other expenditure whilst working on a project providing there is funding available for that expense.
   
Jaan How do you communicate with your members?
WAWA   We usually send out information by post although we also put out posters to inform our members and members of public about events.
   
Jaan Do you have meetings with your members and how often?
WAWA   We don’t have formal committee meetings as such. The management committee members do meet at regular intervals to get project update from staff and to discuss other issues.
   
Jaan How are paid workers selected and who are they interviewed by?
WAWA   This process starts with the job description and advertisements in the local press. Applicants are short-listed by a panel which consists of at least two external independent members. Short-listed applicants are then interviewed by a panel which usually consists of WAWA staff and the funding body.
   
Jaan Who do the paid workers work for (council or WAWA)?
WAWA   Usually WAWA but some jobs are with WMDC (eg: formerly the caretaker post was a WMDC job).
   
Jaan What is your recruitment policy – minimum qualifications or experience?
WAWA   That varies with each post and is defined by the job description for each job.
   
Jaan Who is on interview panel?
WAWA   Members of WAWA and staff from the funding bodies are usually on the interview panel.
   
Jaan When did the current temporary caretaker come?
WAWA   The caretaker was employed by WMDC until recently. On previous occasions, they found it difficult to fill the position and we have had 2-3 caretakers in the recent past. Since the departure of the last caretaker and the associated high costs of recruitment, it was decided not to recruit a permanent caretaker for the time being. It was decided to use the services of two local self-employed persons, on a contract basis, to fill the caretaker requirements for the time being.
   
Jaan Any plans to advertise and recruit caretaker job officially?
WAWA   Currently we are just using two caretakers on contract. WMDC may decide to fill that post again through recruitment in the future.
   
Jaan Do you have elections for management positions?
WAWA   The 4 directors are permanent. New directors are elected by the existing directors when need arises.
   
Jaan Are elections documented and overseen?
WAWA   We don’t have elections as such.
   
Jaan Do you have AGMs? Are members invited? How?
WAWA   We don’t have AGMs.
   
Jaan Do you invite members of public to meetings?
WAWA   Members of the public can join WAWA and then attend any meetings.
   
Jaan Can members of public join WAWA?
WAWA   Anyone can join WAWA. In fact we encourage more people to join.
   
Jaan Can a new member get to management level?
WAWA   New members have to serve a minimum of 2 years as volunteers to gain experience with WAWA and acquire some skills of working in the community before being eligible for management positions.
   
Jaan Is it a promotion or selection?
WAWA   Basically the directors decide based on the skills and experience volunteers can bring to WAWA. The staff do not have a say in who sits on the management committee.
   
Jaan People already on management – did they serve the 2 years probationary period?
WAWA   Yes all the management have served 2 years or in many cases much more in voluntary roles.
   
Jaan Do you have accounts, policy document and annual reports for the last 3 years?
WAWA   Yes we have documents for the last 3 years particularly for each project. Although we do not have a policy document or annual reports, we keep full documentation on each individual project. The accounts are prepared each year. [Jaan was able to see accounts for 2002-2004; accounts for subsequent years were being prepared].
   
Jaan Do you make these docs publicly available?
WAWA   Yes all our documentation is available for inspection at our offices. Although we cannot provide copies, due to the expense, WAWA members and members of the public are welcome to inspect all records at our offices.
   
Jaan Who owns the centre and how is it funded?
WAWA   Currently the centre is owned and paid for by WMDC; WAWA run the centre on their behalf.
   
Jaan Who decides which group can use the centre?
WAWA   Anyone or any group can use the centre subject to availability. Although certain types of events are not allowed, WAWA welcome and encourage any community group to use the centre. Contact WAWA for availability.
   
Jaan Does the whole of the community use the centre – any groups not using centre, why?
WAWA   The majority of local community use the centre. The user base is as diverse as the local population make-up.
   
Jaan Are classes here well attended?
WAWA   Yes. A lot of people use the centre; this is a busy place.
   
Jaan Do you consult the local community (what they want, how satisfied they are etc, do you do surveys)?
WAWA   Yes, we always receive feedback which tends to be by word of mouth. We do not carry out surveys but generally receive good feedback through dialogue with our users.
   
Jaan Does the council or any other body do an annual health check at WAWA?
WAWA   Yes we usually get checked by WMDC at various times to ensure that we are complying with all regulations and project targets.
   
Jaan Have you addressed the recent concerns about confidentiality and reception area?
WAWA   We have an office available specifically for our users when confidentially is requested. The reception area is currently being re-designed as part of a long-term plan although we do not think that the issue of privacy exists in the reception area.
   
Jaan Do you have a female at reception?
WAWA   We currently do not have a female receptionist. There is a need for this and we are seeking funding for this post. In the meantime, if any females want to volunteer their time as a receptionist then they will be welcomed.
   
Jaan Has anyone been in touch with you recently to ask for information after the discussions on Jaan?
WAWA   Only one person has asked for information so far.

We would like to thank WAWA for taking the time to talk to Jaan.

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